The new Omnichannel Reality - Online Personal Assistant
One of the realities of the post-COVID era is the increased usage of e-commerce by new adopters. 79% of Spanish consumers say they have made an online purchase in the last month, and 42% have done so from a mobile phone. (source: Diario Expansion)
The new digital user seeks a purchase experience equal to the one they are used to when shopping in the physical store, as far as personalized service is concerned.
Remarkable has launched one of the first Online Personal Shopper services in MediaMarkt.es, which connects the digital user, with the in-store promoter. It's the new omnichannel reality.
We offer a comprehensive service: consulting, staff selection, digital skills training and results management. We are also ready to design your own Dark Store to provide a 100% personalized service for your brand.
After 20 years of research and development of new tools in Retail, we have found the definitive omnichannel solution, so that consumers can interact with real product specialists when making the online purchase, just as they would in a physical store, and thus increasing the level of customer satisfaction and purchase.
In addition to the Online Personal Assistant service, we also offer Online Brand Events, the possibility to create interactive demos and purchase events. Online Brand Events are a tool that not only help connect with the buyer in new personalized ways, but also to maximize the investment in physical retail space and staff in low traffic hours.
The new Omnichannel reality by Remarkable a New Retail company.